Leading Well:
Coaching Skills for Managers

A 12-Week Leadership Development Journey Using S.C.A.L.E, EIQ, DISC, and Applied Leadership Models

Program overview

Leading Well is a practical, applied leadership development experience for managers and supervisors who lead people, navigate conflict, and are expected to develop others, often without formal leadership training. Over 12 weeks, participants strengthen their ability to coach, manage conflict, and build accountability using a practical leadership coaching approach.

The program integrates the S.C.A.L.E. Leadership Coaching Model, DISC, Emotional Intelligence (EIQ), Growth Modes, and the Addictive Loop framework to deepen self-awareness and support lasting behaviour change.

Leading Well blends six interactive learning modules, ongoing workplace practice, and peer coaching opportunities. Leaders learn to shift from reactive problem-solving to intentional, impactful coaching that builds ownership, accountability, and collaboration across their teams.

Program Outcomes

The program will develop leaders across three core areas:

Coaching & Conversations

  • Coach confidently using the S.C.A.L.E. Leadership Coaching Model.
  • Set goals intentionally using Take 5 goal setting framework.
  • Use Growth Modes to guide your own leadership growth AND more effective development conversations with your teams.
Janet Davie - Leadership Development - Managing People
Janet Davie - Leadership Development - Tools

Conflict, Patterns & Emotional Intelligence

  • Navigate tension and conflict with greater clarity and self-regulation.
  • Break unhelpful leadership patterns using the Addictive Loop Model.

Ownership, Accountability & Relationships

  • Coach others to take ownership, reducing dependency on the leader and strengthening accountability across the teamReplaced sentence
  • Strengthen relationships through improved emotional intelligence and communication.
  • Understand how personality differences influence behaviour and reactions under stress.
Janet Davie - Leadership Development - Why It Works

Detail

Program Modules

Session 1

Self-Awareness, DISC, EIQ & Growth Modes

Self-Awareness, DISC, EIQ & Growth Modes

This session builds the foundation for leadership effectiveness by strengthening self-awareness. Participants explore how they communicate, make decisions, handle stress, and interact with others through the lens of DISC and Emotional Intelligence (EIQ). The session introduces the Growth Modes model, helping leaders understand their typical patterns of growth, resistance, and development.

Content Themes

  • Understanding personal leadership style through DISC
  • How emotions influence communication, behaviour, and decision-making (EIQ)
  • Recognizing strengths and stress-behaviours
  • The Growth Modes model as a lens for development
  • Shifting from reacting to reflecting

Practice

  • Take 5 micro-reflection
  • Leadership self-awareness mapping
  • Small-group discussions and insights exchange

Session 2

Foundations
of Coaching Skills

Moving From Problem-Solving to Coaching

This module introduces the mindset and core skills of effective coaching, helping leaders shift from fixing problems to developing people. Participants learn and begin practicing the S.C.A.L.E. Leadership Coaching Model, which becomes the shared language and structure for all coaching conversations throughout the program. The session also explores presence, listening, and how mindset influences the quality of coaching.

Content Themes

  • What great coaching looks like
  • The S.C.A.L.E. coaching model (core skills + structure)
  • Presence, listening, and powerful questioning
  • Leadership Quadrant: Knowing when to train, manage, mentor, or coach
  • Aligning coaching to Growth Modes

Practice

  • Listening Labs (triads)
  • First S.C.A.L.E. coaching practice
  • Observation + feedback using a simple rubric

Session 3

Coaching Through Conflict & Emotion

Building Confidence Under Pressure

Leaders learn to coach effectively even when emotions run high or conflict emerges. This session links DISC stress behaviours with emotional triggers, helping leaders gain clarity about both their own and others’ reactions. Participants explore practical strategies to coach through tension using S.C.A.L.E., with a focus on grounding, empathy, and productive dialogue.

Content Themes

  • Understanding how different DISC styles respond under stress
  • Emotional Intelligence skills for conflict and tension
  • Recognizing triggers and separating intent from impact
  • Coaching through conflict with S.C.A.L.E.
  • Supporting others while maintaining boundaries

Practice

  • Triad coaching using real conflict scenarios
  • Emotional awareness reflection
  • Guided pause practices

Session 4

Accountability & Growth Conversations

Helping Others Own Their Development

This module focuses on how leaders create accountability that strengthens, rather than strains, relationships. Using Growth Modes and the S.C.A.L.E. model, participants learn to guide clear, courageous conversations that encourage ownership rather than dependency. Leaders practice balancing support and challenge while holding performance expectations.

Content Themes

  • What accountability really means in a coaching culture
  • Using Growth Modes to identify readiness and resistance
  • Setting expectations and boundaries with clarity
  • Supporting ownership, not dependency
  • Structuring accountability conversations using S.C.A.L.E.

Practice

  • Live coaching on real accountability conversations
  • Role plays using current workplace examples
  • Feedback and integration reflections

Session 5

Breaking Patterns & Expanding Capacity

Interrupting the Automatic and Leading with Intention

This session helps leaders uncover and disrupt reactive patterns that limit effectiveness. Using the Addictive Loop model, participants learn to recognize habitual leadership behaviours—both their own and their team’s—and design intentional “pattern-breaking experiments.” DISC is reintegrated to show how each style may fall into predictable loops under pressure.

Content Themes

  • Understanding the Addictive Loop: personal and collective patterns
  • How DISC styles form predictable leadership habits
  • Using Take 5 to interrupt automatic responses
  • Creating intentional leadership experiments
  • Shifting from reactivity to thoughtful action

Practice

  • Designing a loop-breaking experiment
  • Coaching a partner on a current leadership pattern
  • “What I will do differently this week” action plan

Session 6

Integration, Real-Time Coaching & Next Steps

Embedding Coaching into Daily Leadership

In this capstone session, participants bring together all program tools and demonstrate their coaching in real workplace scenarios. Leaders complete a live, observed S.C.A.L.E. coaching conversation and reflect on how their approach has evolved over 12 weeks. The session closes with commitments for sustaining a coaching culture over the next 90 days.

Content Themes

  • Integrating S.C.A.L.E., DISC, EIQ, Growth Modes & Addictive Loop
  • Real-time coaching practice with observation
  • Celebrations, insights, and personal leadership shifts
  • Planning for the next 90 days
  • “How I lead differently now” reflection

Practice

  • Final observed coaching conversation
  • Peer and facilitator feedback
  • 90-day personal leadership plan

Ready to Lead Differently? Take The Next Step.

Meet The Facilitators

Leading Well is a leadership development program co-created and co-delivered by Janet Davie and David LeBlanc.

Our collaboration is grounded in a shared commitment to practical leadership development, thoughtful application, and sustained behaviour change. While we bring distinct professional backgrounds and perspectives, we are aligned in how we support leaders, grounded, reflective, and focused on how leaders think, relate, and lead in real workplace conditions.

The program reflects our combined experience working with leaders across sectors and our belief that leadership capability is built through reflection, practice, and honest conversation, not theory alone.

David LeBlanc

MA (Leadership), CEC, PCC, HSDP, ITCA

David is the go-to coach for individual and team development, creating meaningful and sustainable impact. 

Having worked in a variety of public and private settings, with a focus on operations, David brings a holistic view of the systems we are a part of, and how these systems and our responses to them impact our success. 

David is a firm believer that in recognizing our own narrative and self-awareness, we have the opportunity to tap into possibilities, overcome obstacles and conflict, redefining our future, both personally and professionally.

Using a coach approach to growth and development, David works closely with leaders and teams, and looks for opportunities to tap into the broader system(s), creating an impactful, and often transformational learning experience.

Janet Davie

MCC, CEC, CPA, CMA​​

Janet is a dedicated coach, mentor, and consultant, working closely with CEOs, senior leaders, and their teams. Her extensive experience across multiple roles and industries provides her with a deep understanding of complex systems—knowledge that is invaluable in her coaching philosophy and practice. Janet’s commitment to continuous improvement, both for herself and her clients, has led to numerous rewarding opportunities and successful outcomes.

Janet specializes in bringing best practices into the workplace through leadership development, assessment tools, and team coaching principles. She is passionate about helping organizations and individuals achieve their highest potential by fostering a culture of continuous improvement and excellence.